Services | Genuine TMC
Who We Serve

Three Sectors.
One Partner.

Genuine TMC specializes in travel management for the organizations that need it most — federal and public agencies, corporate enterprises, and construction and infrastructure firms. We don't serve everyone. We serve you.

01 — Government

Federal & Public
Sector Travel

Government travel is unlike any other. It operates under the Federal Travel Regulation, GSA city-pair rates, per diem limits, and strict audit requirements. Genuine TMC was built to navigate all of it — so your personnel can focus on the mission, not the logistics.

From federal civilian agencies to state and municipal bodies, we deliver fully compliant travel management that stands up to any audit, any inspector, and any oversight review.

Federal Civilian Agencies State Government Municipal Bodies Public Institutions Defense Adjacent
100%
FTR compliance rate across all government bookings
GSA
Eligible — registered and ready for federal procurement
24/7
Live agent support for government travelers
What We Handle for Government Clients
  • Federal Travel Regulation (FTR) compliance on every booking
  • GSA city-pair airfare program management
  • Per diem lodging and M&IE rate enforcement
  • eTravel and Concur Government Edition integration
  • Group travel for delegations, training, and conferences
  • Audit-ready expense documentation and reporting
  • Sole-source and contract vehicle procurement support
  • Emergency and last-minute rebooking for mission-critical travel
Why Government Clients Choose Genuine TMC
  • WOSB and MBE certified — eligible for set-aside contracts
  • Active SAM.gov registration (DUNS 081349663 · UEI G5D1CFRK4RZ3 · CAGE 86F98)
  • Past performance with City of New Orleans and City of Hampton
  • Deep understanding of FTR, JTR, and GSA rate structures
  • Dedicated account management — not a call center queue
  • Monthly compliance reporting ready for IG and audit review
  • Capability statement available for contracting officers on request
02 — Corporate

Corporate Travel
Programs

Corporate travel is about control — controlling costs, controlling policy compliance, and controlling the experience your travelers have on the road. Genuine TMC delivers all three through dedicated account management, negotiated rates, and real-time reporting that gives finance teams full visibility.

Whether you have 25 travelers or 2,500, we build a program that fits your organization, enforces your policies, and adapts as your business grows.

Fortune 500+ Companies Mid-Market Enterprises Financial Institutions Law Firms Healthcare Systems
500+
Corporate organizations served nationwide
98%
On-time fulfillment rate across corporate programs
VIP
Executive travel management available
What We Handle for Corporate Clients
  • End-to-end travel program design and management
  • Corporate travel policy development and enforcement
  • Negotiated rates with airlines, hotels, and ground transportation
  • Executive and VIP travel — white-glove service
  • Expense platform integration (Concur, SAP, Expensify, Netsuite)
  • Group travel for offsites, conferences, and team events
  • Real-time spend dashboards and monthly cost reports
  • Duty of care — traveler tracking and risk alert protocols
Why Corporate Clients Choose Genuine TMC
  • Proven track record with Fortune 500+ corporations
  • Policy-first approach — every booking checked before confirmation
  • Cost savings analysis delivered quarterly with ROI documentation
  • Dedicated account manager who knows your program inside and out
  • 100% US-based agents — no overseas call centers or bots
  • Flexible program structure — scales with your headcount and needs
  • Same-day setup for urgent travel needs and last-minute changes
03 — Construction

Project Site &
Field Travel

Construction travel is operationally complex in ways that most TMCs aren't equipped to handle. Rotating crews, remote sites, last-minute schedule changes, and project-based billing require a partner who understands the pace and precision of field operations.

Genuine TMC specializes in coordinating crew travel, extended-stay accommodations, and ground logistics for construction and infrastructure projects of every scale — from regional builds to national deployments.

General Contractors Infrastructure Firms Engineering Companies Utility & Energy Project Management Firms
10+
Travelers minimum for dedicated crew programs
48hr
Average setup time for new project travel programs
Any
Site location — remote, rural, or urban
What We Handle for Construction Clients
  • Crew rotation scheduling and group flight bookings
  • Extended-stay hotel blocks and corporate housing coordination
  • Ground transportation to remote and rural project sites
  • Project-based billing with cost code tracking by job or phase
  • Last-minute itinerary changes when crew schedules shift
  • Multi-site project coordination across multiple locations
  • Charter and specialty transportation for large crews
  • Per-project reporting for client billing and cost reconciliation
Why Construction Firms Choose Genuine TMC
  • We understand construction schedules — and how fast they change
  • Dedicated agents who know your project, crew, and site requirements
  • Extended-stay expertise — from corporate hotels to modular housing
  • Project billing structure built into every booking from day one
  • 24/7 support for field emergencies and urgent travel changes
  • Experience coordinating travel for crews of 10 to 500+
  • Cost reporting formatted for project management and client billing
Which Program Is Right for You?
Feature Government Corporate Construction
FTR / GSA Compliance Full As needed
Per Diem Management GSA rates Project-based
Group / Crew Travel Specialized
Extended Stay / Housing Occasional Core service
Project / Cost Code Billing By department By job/phase
Expense Platform Integration eTravel/Concur Gov PM & ERP tools
Executive / VIP Service Available
Audit-Ready Reporting IG-ready Client billing-ready
24/7 Live Agent Support

Not Sure Which Program Fits Your Organization?

We'll help you figure it out. Tell us about your travel needs and we'll build a custom program proposal within one business day.

Address
Grand Rapids, MI 49508